Media Centre

Kids Helpline: Children in Crisis a reality of the COVID-19 pandemic

26 Jun 2020

New data has revealed that children and young people are contacting Kids Helpline in increasing numbers regarding Child abuse, Mental Health, Self-harm and Suicidality. Calls regarding these significant issues accounted for 48.4% of all contacts in 2020 compared to 45.5% of all contacts through the same three-month period in 2019.

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Schools resume after coronavirus shutdown amid concerns for parent mental health

29 May 2020

With the majority of Queensland public school students returning to school next week, yourtown is calling on parents and carers to take this time to look after their own mental wellbeing.

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Kids Helpline: children in crisis, an emerging reality of the COVID-19 pandemic

08 May 2020

Kids Helpline, a service of yourtown, says contacts about child abuse and suicidal concerns have spiked in the past four months during the coronavirus crisis.

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Kids Helpline New South Wales Opens - New Era for Mental Health Support

22 Apr 2020

Kids Helpline, a service of yourtown, has expanded by opening a purpose-built Counselling Centre in western Sydney this week to support children and young people with what is unfolding as a tumultuous year from bushfires to COVID-19. 

An initial 15 professional counsellors have been employed as part of the full capacity expected to double this number of qualified Counsellors, Supervisors and support staff by the end of May.

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Kids Helpline Registering One Call Every Minute

22 Apr 2020

Kids Helpline has been hit with a sharp spike for mental health counselling, with children and young people attempting to contact the service every 69 seconds.

“This is an extraordinary moment in time as we face unprecedented demand on our counselling service. We are currently experiencing a 40% increase over the same time last year from children and young people,” said yourtown Chief Executive Officer Tracy Adams.

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Kids Helpline welcomes mental health support funding

30 Mar 2020

Kids Helpline, a service of yourtown welcomes the Federal Government’s funding boost of $2 Million to help Kids Helpline deal with the rise in demand.

yourtown Chief Executive Officer Tracy Adams, commended Federal Health Minister Greg Hunt for his commitment to support mental health services and his investment in Kids Helpline.

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Kids Helpline ready to respond with coronavirus mental health support services

23 Mar 2020

As the situation around COVID-19 continues to develop, yourtown is reminding children and young people that Kids Helpline is available to children and young people experiencing anxiety or concerns through these challenging times.

Kids Helpline is Australia’s only national 24/7 counselling and support service, specifically for children and young people aged 5 to 25 years. Visit or free call 1800 55 1800. 

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Kids Helpline urge parents to get behind National Day of Action Against Bullying and Violence

16 Mar 2020

“The National Day of Action against Bullying and Violence (Friday March 20) is an opportunity to share anti-bullying strategies and ‘take a stand together’, beginning with how we behave particularly around our children,” said yourtown Chief Executive Officer Tracy Adams.

Kids Helpline, a service of yourtown, stated that evidence suggests bullying is a learned behaviour and it is critical that parents role model positive behaviours to break the cycle of bullying.

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Kids Helpline boosts bushfire mental health services

26 Feb 2020

Kids Helpline has announced additional funding of $500,000 to boost bushfire response measures to support children who may be struggling with mental health issues in the wake of the bushfires.

The funding, through the Australian Government, enables Kids Helpline to direct counsellor resources to respond to contacts from children and young people in bushfire affected regions over the next 12 months.

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Critical new funding announced for Kids Helpline to help combat mental health concerns for children in New South Wales

11 Feb 2020

Minister for Mental Health, Regional Youth and Women, Minister Bronnie Taylor stated that “funding will support Kids Helpline, a service of yourtown, to answer more than 18,000 new contacts per year."

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yourtown welcomes enquiries about how we’re creating brighter futures for young people in Australia.

Contact us today for answers to questions about our services or for a professional comment about the contemporary issues impacting the community.

Tracey Gillinder

Head of Marketing and Fundraising
Phone: 07 3867 1248
Mobile: 0434 077 478
Email: [email protected]

Maree Reason-Cain

Corporate Affairs and Media Advisor
Phone: 07 3867 1395
Mobile: 0423 843 786
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