Main content

Kids Helpline

Australia’s only free, private and confidential 24/7 phone and online counselling service for 5 to 25 year olds.

Kids Helpline

Australia’s only free, private and confidential 24/7 phone and online counselling service for 5 to 25 year olds.
A colorful logo features overlapping purple, pink, and yellow shapes forming a smiling speech bubble against a white background, positioned beside multicolored lowercase text reading: "kids helpline".

Anytime. Any Reason.

No problem is too big or too small.

This service is for icon
This service is for:
Children and Young People
It helps with icon
It helps with:
Counselling
Family
 

   

Contact Details & Locations

Kids Helpline is a national service accessible Australia-wide by phone and on our website (for WebChat and email).

1800 55 1800 - Counselling

07 3368 3399 - Administration

A MacBook Pro displays the Kids Helpline homepage featuring colorful illustrated demographic navigation cards on a white background.
   

Talking helps

We can talk with you about anything. Anytime. Any Reason.

It might be about relationships with friends and family, school worries, homelessness, child abuse, body image, mental health, self-injury or suicide.

No matter the topic. We’re here for you.

You can contact us directly on the phone, via live WebChat and on email - every day of the week, every hour of the day. Our professionally trained counsellors are qualified to work with children and young people. They answer calls from all around Australia and:

  • Listen to what you have to say
  • Understand what’s happening in your life
  • Help you to express your feelings
  • Provide ideas and encouragement

Offering a range of support

We can help you with strategies and skills to better manage your life through:

  • One-off counselling and crisis support
  • Information and referral
  • Ongoing counselling and case management
   

Helpful links and files